Shipping options:

Your order will be shipped via DHL or GLS .

We offer free shipping within Germany and Austria for orders over €59 . For orders under €59, a flat shipping fee of €3.90 applies.

Delivery time & shipment tracking

As soon as your package is shipped, you will receive a shipping confirmation via email with a tracking number.

Standard delivery time:

• Germany: 1–2 working days (Mon–Sat)

• Austria: 2–3 working days

• Other EU countries & USA: 3–7 working days (depending on local shipping companies & customs)

If you have not received shipping information after 5 days , please contact our customer service .

Express shipping

For certain products, we offer express shipping via Zenrush (UPS) in Germany. You can see if your product is available on the respective product page.

• Cost: €5.90 per order

International delivery

We deliver to the following countries:

Belgium, France, Luxembourg, Poland, Portugal, Sweden, Latvia, Lithuania, Bulgaria, Denmark, Estonia, Croatia, Cyprus, Czech Republic, Finland, Greece, Hungary, Ireland, Malta, Romania, Slovakia, Slovenia, USA

• Shipping costs:

• EU countries: €13.90 per order

• USA: €19.99 per order

Shipping to Switzerland is not possible via our German online shop. For deliveries to Italy, France, Spain, the Netherlands, Poland, or Switzerland , please visit our international shops .